The SeaHorse wants to wish everyone a Happy Thanksgiving. We have much to be thankful for: an outstanding guest base that is loyal and growing, a great team of employees that is focusing on guest service, and an engaged ownership group that is committed to improving the resort. Thank you!
Back to Top >>We hope everyone is having a great summer. It certainly has been a busy one for the Sea Horse, bringing lots of new guests and some challenges, too. As we have reflected on this time, we identified a need to focus more on guest services. As a result, we are revisiting our lobby operations, updating some policies/practices, and restructuring our team.
In terms of the team, we are adjusting roles to put a greater emphasis on guest services. When Santa returns from maternity, she will be focused on guest and employee relations. Much of the day-to-day administrative work will be offloaded or automated. To support Santa, Ingrid will lead Housekeeping to ensure units are in top shape for guest arrivals. In addition, Dalia will lead Maintenance in either handling issues or ensuring vendors provide prompt and minimally disruptive service.
The first of the policy changes is regarding payments. Going forward, all new reservations will require a 25% deposit and payment in full 30-days-prior to arrival. In addition, a refundable security deposit will be charged, which will be refunded shortly after guest departure, provided no damages, fines, or fees stem from the visit. We also plan to offer guest travel insurance should unforeseen circumstances alter plans.
These changes will allow our team to focus on guest services rather than payment administration and follow-up and are consistent with industry practice More info to come on the restructuring, policy/practice changes, and lobby operations.
Back to Top >>At the SeaHorse, we are blessed to have so many outstanding repeat guests, and we want to share our guests’ stories in future Sea Horse newsletters. If you would be interested in being a featured guest in a future newsletter, please share your SeaHorse story with us. We also would love to have pictures to share on our website and newsletter. Email your submission to Christine at Christine@SeaHorseBeachResort.com by August 1st to be considered for the August newsletter. If your story and/or picture is chosen for the newsletter, you will receive an item from the SeaHorse Store.
Back to Top >>We are excited to announce the launch of our monthly newsletter, The SeaHorse. For the inaugural June edition, please click on the newsletter in the next box. The newsletter is one of many initiatives that we are implementing to build relationships with our guests and provide a better overall beach experience at the resort. We welcome your comments and ideas. Please send them to Christine@seahorsebeachresort.com.
Back to Top >>We want to wish everyone a Happy Easter! Hopefully, Spring has finally arrived for all of our friends across the country and the globe. Spring has definitely arrived on Longboat Key. Shipments of new spring merchandise have also arrived and are available for purchase in our lobby. We also are excited about the launch of our webstore, which is now accessible via the Merchandise button on this website or at willpromo.com/seahorse/shop/home . The net proceeds from the sale of our merchandise help fund various programs for our employees. We hope to see you soon at the Sea Horse.
Back to Top >>We are excited to announce the upcoming launch of our webstore this week! Our goal is to provide fun affordable merchandise to show some love for the Sea Horse. Proceeds from the sales of merchandise helps us offset the costs for employee programs. Please let us know if there are any items you would like us to offer. Also, don’t forget to check out the merchandise for sale in the resort lobby during your next visit.
Back to Top >>The Sea Horse team wishes everyone a happy and healthy new year. There is no better way to start 2023 than by soaking up the sun at the pool or our beautiful beach along the Gulf of Mexico. We are looking forward to seeing our many repeat guests and introducing new ones to the wonderful island of Longboat Key. We are working to implement a number of new initiatives to enhance our guests’ stay at the resort. Stay tuned for further developments. We also are expanding our merchandise line and finalizing preparations for the launch of our webstore. The beach is calling …
Back to Top >>We are excited to partner with Will Enterprises in the development of the SeaHorse web store coming soon to your computer or mobile device! We have dabbled a bit with some merchandise on site and are looking forward to having a selection of quality beach-related merchandise available for sale on the web. All of our merchandise will feature our SeaHorse logo prominently, and proceeds from the sales will fund programs for our employees. Stay tuned for the upcoming launch date!
Back to Top >>It’s that time of year to look back and remember all of the many things for which to give thanks. At the Sea Horse, we are most thankful for our wonderful hardworking staff, our supportive ownership group, and especially our loyal customers and friends of the Sea Horse. While we have weathered a number of challenges this year, including the disruption of Hurricane Ian, we are having a very good year. Thank you for all of the great support! Happy Thanksgiving!!
Back to Top >>Our hearts go out to the residents and guests of Southwest Florida devastated by Hurricane Ian. Fortunately for the Longboat Key area, and the Sea Horse specifically, we were minimally impacted by the storm. Thanks to our fantastic staff, we were up and running within days of Ian’s passing. We have limited availability now through 2023 for those whom may have had reservations impacted by the storm.
Back to Top >>Welcome to the all-new Sea Horse Beach Resort website. We also have made a number of significant upgrades to the resort over the past year. Please check us out online and in person. The beach awaits.
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