Website Accessibility Statement
We (hereto referred to with the collectives “we”, “us”, and “our”) are committed to making our services and products accessible to everyone. We have a dedicated website accessibility third party agency that we work with to continue to improve our website to make it easier for persons with disabilities to use. We strive to make every effort to meet evolving accessibility standards, including those set forth in 36 CFR Parts 1193 and 1194 (January 18, 2017). We are committed to making our website accessible and inclusive for people with disabilities. We believe in access to the knowledge contained within our website, no matter what sort of physical barrier a user may have. We are designing our website to be accessible to impaired users to navigate, understand, see, and interact on an ongoing basis. We strive to implement the World Wide Web Consortium's Web Content Accessibility Guidelines 2.0 Level AA ("WCAG 2.0 AA"), and EN 301 549 to the best of our ability. Some of the improvements already made or in the process of being enacted on our website include but are not limited to the following:
Language Tagging Each page on our website is compatible with language information-assist systems, including audible speak-back software and Braille translators. You will eventually be able to use these forms of information assistance on any page on our site. We are also working to provide sign language interpretation and prerecorded audio content in synchronized media as an alternative to text where possible.
More Label Tags We have more descriptive labels and titles to make it easier to find things and to use less keystrokes in getting around our website.
Image Text Alternatives We have added and will continue to add where missing label tags on images throughout our website to make it easier for persons with visual or cognitive disabilities to find information on our site. We are working to have a corresponding image for every page on our website that you can use as an alternative to text. We are making every reasonable effort to make the images functional so you can find the content you are looking for quickly. We are also making it possible to find content without having to distinguish among colors. Alternative colors and backgrounds will also be available to give you options in terms of contrast.
Easier Keyboard Access We have made it easier to use the keyboard to navigate around our website, a functionality we will continue to improve so that you can find what you are looking for easier.
Re-Sizing Text We are making it easier to change the text size and font style and the space between lines to make our website more user-friendly. Large-scale text and images of large-scale text will have a contrast ratio of at least 3:1. We are also adding a zoom feature so you can make images larger or smaller as per your visual needs.
Video and Audio Controls We are adding, where possible, easy to find controls for prerecorded audio and visual content.
Partial Conformance where Full Accessibility is Not Possible Some of the pages on our website may not conform fully to existing accessibility standards if accessibility support for them does not exist. For such pages, if any, every effort is being made to make them conforming to existing guidelines. Such partial non-conforming content may exist, for example, where a third party has contributed content that is non-conforming. Where available we use third party content that meets with accessibility standards. In cases where this is not currently possible, we will make every effort possible to work with third-party providers to make the applicable features accessible. We are not responsible for third party content that does not currently conform to the accessibility standards we strive to achieve. Only extreme cases where such features are necessary for website operation are kept as part of our website.
Web Accessibility Partner We have third party web accessibility partner who works with our web management team to update our website and content and integrate new apps and releases that will make it easier to use our services and products. We are committed as a company to work with our partner to make our website more accessible to everyone on an ongoing basis.
Future Changes In order to increase accessibility to our services and products to everyone, we are committed to following the evolving standards for accessibility and will continue to work with our accessibility partner to upgrade our existing legacy system to make it better. We believe in access to knowledge, no matter what sort of physical barrier a user may have. We are continuing to design our website to be accessible to impaired users in navigating, understanding, seeing, and interacting with a website. We want impaired users to contribute to making our website better for all. Please be aware that our efforts are ongoing. If you find that something on our website is not accessible, we welcome your concerns, questions, and suggestions. Please contact us at your earliest convenience using the support links below.
For assistance contact:
Phone: 866-383-2417
E
mail: Contact mail